The driver was extremely helpful and friendly. He helped by giving tips and advice on how to pack the truck. He was very professional and knowledgeable about his and you could tell he enjoyed his job. He went above and beyond to help me and my wife out on the delivery side of the transport too. He was a most excellent driver.

Delivered the shipment on time. The room available was just as requested. Everything for the packing was supplied as listed. I received excellent customer support whenever I called and was helped immediately, politely, and all my problems were taken care of.

Our move went sooo well! very smooth no issues.... When you are moving, one can only expect there'd be something that would go wrong,but with Movex everything was perfect! We did a dity move through the military and we got our weight tickets at no charge!

My move was perfect! My rep explained everything to me very thoroughly and left me well prepared. the truck arrived on time, and my driver was awesome! I used another company for my first move and it was not near as pleasant an experience as this was using Movex. I would highly recommend them to anyone.

I am very glad that I chose Movex over the competition. We had the best driver in Keith. He gave us helpful advice at loading and not one thing was damaged.

I would have given 5 stars, but my goods arrived one day later than I originally expected. But Movex kept me informed the whole time, so it was really no big deal.

Good company. Great price. Great customer service.

If you are considering a move go with MOVEX!!!!
My Son was moving to TX from VA and at first we thought the best and cheapest way would be to rent a moving truck, pack, load the truck, drive it to TX, arrive there exhausted, etc. A co-worker suggested I look on-line for a moving company (you load, they haul). I said "no way, that will be too expensive!". My co-worker found Movex on-line for me. I called Movex and spoke with Linda Landscome (my rep throughout the move) and found out my price would be about $1,000 cheaper to use Movex than to rent and drive a moving truck! Plus having to take time off work to do the driving, be exhausted, rent a hotel room, food along the way, and plane tickets to fly back to VA from TX. (All things to consider when you are moving). So, I went on-line to get other prices as I am not one to go with the first price or company on anything! I received over 10 quotes and not one of their prices compared to Movex!!! Not only was Movex cheaper, but they provided the straps, dolly, ramps & blankets which other companies make you pay for! Also, the customer service when I would call Movex with questions, was outstanding. I knew they really wanted my business where I felt like the other companies really could care less if they got my business.
Our truck driver (Ed Chapman) was completely amazing. He called the day before he was due to arrive, the day of to let us know his expected arrival. I also had his phone # to contact him at any time. He maneuvered that "big rig" into a sub-division like it was a Volkswagen bug! He was also, friendly, clean cut and very helpful! I just can't say enough about him and his integral part in our move being successful!
We had plenty of room in the truck (Movex, Linda Lanscome) helped us guesstimate what we needed. When the truck arrived in TX, my Son could not have completed the move without Ed. He was such a big help and patient with my Son! All went well, no damage, no shifting, everything was perfect other than the hot temps in TX! If you are considering a move like this, go with MoveX!!!!!!
Sincerely,

Merrill Mollick

I would for sure tell everybody about movex, All the reps were extremly helpfull, and the pickup and delivery time ur very accurate. I would choose moves anytime i move!!!

Just enough room could of got more if needed, Saved well over $1000, Uhaul $2500
Pods $2000
Movex $995

Jus keep up the good work, I am very satisfied with my service

I was surprised to find it cheaper than doing it yourself with u-haul. And no big gas bills for a truck, and was able to sight see on the way down since it was just a car load. Got to see Graceland!!

I will never drive a rental truck again! Why would I when there is a great company like Movex out there to deal with that part for me? From the start of this process, Movex stood out among every other company I dealt with. Their reps were friendly and knowledgeable, they answered all of my questions (and there was a lot of them) and really put me at ease regarding the transport of my home across country. Basically, Movex arranged for a full-service type truck to arrive at my home, on the day I needed it there, equipped with everything I needed to get my stuff loaded and secured for the trip. When that thing came around the corner. I was shocked. HUGE 18-wheeler! The driver was nice. he set up the ramps and hung around to make sure everything was in there propperly. and when we were done (6hrs later! whew!) he sealed it up and took off on his way to TN. He let us know he would be in Knoxville 5 days later and sure enough, that tuesday...there he was. the unload was just as easy. and our stuff arrived in great shape. almost no damage. couple things were not really packed properly and got dinged-up but that was my bad. I would recommend Movex to anyone moving cross country. Don't hassle with some lame UHaul! ugh! Never again! I will likely be moving again in a year or two and Movex will get my first and only call!

Movex provided a great move for us. Mike was very helpful as a representative, helping us with recommendations of the space we would need. Even though it was expensive, it was the best price we could find. Plus it offered us the comfort of loading our own furniture, so if anything was damaged it would have been our fault. (Nothing was damaged though!)

Our driver, Royce was very helpful with explaining how to load our space to get the most for our money. We actually had some space left over! It did take the full 9-10 days to get to our new apartment, but it was a cross country trip.

The best part is we didn't have to drive! And we didn't need our own blankets or straps! It was great!

My move was last minute and Rachel went out of her way to accommodate me. She even called me on her day off to let me know a truck had been located. It is rare to get such personalized service. The driver and the sales person both did an excellent job.

I began dealing with Movex about 3 weeks before our move. In the time between booking and our move date my husband developed shingles. As a result he lost all feeling in his right foot. 7 days before our move I talked with our representative to book enough space to transport our van. During our conversation he suggested we book the whole truck, thereby assuring the arrival date because there would be no stops along the way. We mutally agreed with this change and signed a contract to that effect. The day before our scheduled move on Friday,I received a call from I believe dispatch saying they needed to delay the pick up until Saturday,the next day. She said the truck had broken down in the east. I told her a change of date was impossible. We had packers scheduled, hotel rooms booked, and airline tickets purchased in conjunction with the scheduled move. She also said she would search for another truck and would call me back in , I believe an hour or so. When I had not heard from her later I called back, the response was there was no news. Actually as I said to a friend, I was surprised I did not have a stroke. This blow hit a 75 year old male stricken with shingles on the bottom of his foot, a 75 year old woman under treatment for cancer, me, and an 80 year old friend with severe arthritis, we were also traveling with my daughter. Our daughter had flown in from MN to help the last week before the move to assist us. As the day lingered on there was no solution and I was forced to cancel Movex and try to put together a move for the next day We were able to get part of our needs met, at the cost of almost $2000.00 more and the assistance of a friend who drove our van to MN and flew back to CA. One comment from the Movex person was, we had changed our mind too late, or words similar to that. The compensation we received for this whole mess? Our $250.00 deposit....

Movex did a really great job on our move. We ordered 14ft of space but really needed 18ft. Their rep told us to get 18ft, but we were stubborn!

Everything else was great. I liked the fact that someone answered the phone whenever I called. Not having to deal with voicemail hell was good.

Truck was bigger than I expected. Make sure that you have room for a big moving van to park while you load your stuff. I had to scramble a bit because I was moving out of an apartment complex and had to get the manager to help me work out a place for the big rig to park. Smaller trucks would be helpful.

Overall, probably would have rated a 5, but the space and truck size kindof threw me off. No fault of Movex's, but be aware of this when you are lining up your move. Order more space than you think and make sure you can handle a big truck.

Pete Aubin

If I could rate them 10 stars I would!

We just finished our move from New Jersey to California. Everything went as planned from start to finish. Movex got me an accurate rate quickly. The rate they quoted was exactly what they charged and they were $500 cheaper than everything else that I looked at.

On moving day we had pleasure of meeting our driver, Wafeeq (he had called the day before as scheduled). This was without a doubt the nicest guy on the road. He helped us load our stuff (not his job, but he is the kind that won't stand around and watch). Everything arrived without a scratch. The van had plenty of nice padding and blankets for our stuff.

Wafeeq kept us informed of his progress across the country and pulled up in front of our house at 8am on the day that he said he would be there.

Moving may be a pain in the butt, but it sure wasn't with Movex.

These guys did a great job for me. They were cheaper than Uhaul and provided me with more and better service as well. Highly recommend.

Linda was very thorough and always promptly returned my calls with answers to my questions. She made me feel comfortable with using Movex for my first major relocation.

My husband and I absolutely loved our driver Mr Cares. His name was absolutely appropriate! He was very informative and called frequently to update us on his status. He arrived at the new location ahead of schedule and nothing was broken!!! BRAVO! I would definitely recommend Movex for anyone looking to move...PERIOD...Long or short distances.

Movex beat the competition by far and has the best prices by more than 50%. I am very happy with the overall cost.

Outstanding! From the first day Movex could not have done anything better. Movex is a company full of friendly, informative people who really know what they are doing.

Poor planning/dispatching by MOVEX which resulted in the following:

Issue #1:
At the time of loading, I was instructed by the driver that MOVEX dispatching had gotten the sequence of loading/unloading multiple shipments of household goods on the same trailer out of order. I was told that I would be required to leave a two foot walk way down the right side of the tractor trailer to facilitate the unloading of two other families’ household goods prior to the unloading of my household goods. So rather than being able to utilize the trailer space from floor to ceiling and wall to wall, I was required to attempt to stack my entire household goods to the left wall of the tractor trailer. Then I was required to attempt to secure my entire household goods to that wall with limited nylon straps. I was required by Movex to attempt to strap the contents of a 3000 square foot home to the wall of a tractor trailer that was going to be driven overland 2000 plus miles. This requirement, which was dictated by MOVEX, doomed the moving process to failure. The service advertised by MOVEX stated I would be afforded trailer space floor to ceiling and wall to wall. This proved to be false in this instance.

Issue #2:
The driver called me on 6/21/09 from Louisiana and said that he had stopped to check the load and that my household items had shifted and been thrown into the two foot walkway. He said that doors had been ripped off of cabinets and furniture had shifted, boxes had fallen and he “just wanted to warn me” so that I would not be “mad” at him when he delivered my household goods. I later found out, from the driver, that when you stopped in Houston, TX, to unload another families household goods that were at the front of the trailer, their goods were not accessible because my household goods were all over the trailer. The driver called MOVEX and explained the situation and MOVEX apparently hired laborers from Labor Ready to unload/restack/re-load my household goods. This fact was never disclosed to me by MOVEX, rather the driver told me this on 6/25/09 when he delivered my household goods to Arlington, TX. The fact that temporary laborers had access to my household goods and a significant amount of time with my household goods is completely unacceptable.

Issue #3:
The driver also informed me that at least once during the unloading of another customer’s household goods, in either Houston or San Antonio, TX, he had to tell one of the customers that he was unloading a box that belonged to me. During this move, I used all Home Depot boxes and apparently the driver saw another customer taking a Home Depot box off the trailer and stopped them from doing so. The service advertised by MOVEX stated that I would not have access to other customer’s household goods and they would not have access to my household goods. This proved to be false in this instance.

Issue #4:
Upon unloading of my household goods in Arlington, TX, I discovered that I have a great deal of damage to my household goods. Damage ranges from broken clocks, couches with holes in them, cabinets with doors ripped off, cabinets with holes punched in them, dishes shattered, pictures destroyed, etc. These damages are directly attributable to MOVEX requiring me to leave a two foot walk way down the right side of the trailer in order to fix their scheduling/dispatch error.

Issue #5:
Upon unloading of my household goods in Arlington, TX, I discovered that I have at least two boxes of household items that do not belong to me. I was the last customer to unload my household goods, so the fact that I have someone else’s boxes, means they failed to unload their boxes prior to my household goods arriving. These items need to be returned to their owners at MOVEX’S expense.

Issue #6:
As mentioned above, other customers and temporary laborers had access to my household goods. Not only access, but they both had extensive time with and handled my household goods. It should be of no surprise then that I have boxes of household items, an entire suite of ceramic tile tools and at least one piece of patio furniture missing. Everything mentioned above, which was dictated by MOVEX, directly contributed to this situation.

Issue #6:
Also missing from my household goods is a box containing 20 years of New Yorker Magazine covers and a rather large piece of the Berlin Wall. I have no way of putting a price on.

10) In your opinion, do the damaged goods retain any salvage value: (yes or no) YES and NO
If yes, please give details:
Some of the damaged items do not have any value. Items such as smashed clocks, dishes, pictures, cabinets with doors ripped off, etc.
Some of the damaged items have value, such as couches and cabinets with holes punched in them, because they are still functional. The problem is that the leather and/or fabric on the couches, for instance, cannot be matched and the couches need to be recovered or replaced.

Statement of Claim and Declaration
Please give the number of items Lost or Damaged, as well as, a full description, Nature of claims, Estimated weight of each item, Invoice Value of each Item, and Claim amount of each item.

Description of Item(s): Quantity
1) Pictures 4
2) Clock 1
3) Dishes 10
4) Leather Couch 1
5) Couch 1
6) Loveseat 1
7) Avalon chaise loungers 4
8) Nintendo WII 1
9) Kodak Digital Camera 1
*Model: V1273
10) Sony DVD Camcorder 1
*Model: DCR-DVD 650
11) Haier 19”” flat panel TV 1
*HL19K1 19" LCD HDTV



Nature of Claims:
1) Broken glass, fractured frames x 4 (glass and frame need to be replaced)
2) Broken glass x 1 (glass needs to be replaced)
3) Broken dishes x 10 (complete loss)
4) Hole in left side of leather couch
5) Holes in rear of couch
6) Holes in rear of couch
7) MISSING (4 Avalon chase loungers)
8) MISSING (Nintendo Wii)
9) MISSING (Kodak digital camera)
10) MISSING (Sony DVD camcorder)
11) MISSING (Haier LCD HDTV)

Estimated Weight of Each Item(s)
1) 5 lbs x 4= 20 lbs pictures
2) 5 lbs x 1= 5 clock
3) 5 lbs x 10= 50 dishes
4) 100 lbs x 1= 100 leather couch
5) 100 lbs x 1= 100 couch
6) 100 lbs x 1= 100 love seat
7) 20 lbs x 4= 80 chaise lounges
8) 10 lbs x 1= 10 Nintendo Wii
9) 2 lbs x 1= 2 Kodak camera
10) 4 lbs x 1= 4 Sony DVD camcorder
11) 13 lbs x 1= 13 Haier 19” LCD HDTV
484 lbs

Invoice Value of Item(s)
4) $2000 (leather couch)
5) $ 796 (Tahoe couch)
6) $ 775 (Tahoe love seat)
7) $ 699 (Avalon chaise lounges)
8) $ 250 (Nintendo Wii)
9) $ 230 (Kodak digital camera)
10) $ 300 (Sony DVD camcorder)
11) $ 228 (Haier 19” LCD HDTV)

Claim Amount (or cost of repair)
1) $ 70 x 4= $ 280
2) $ 20 x 1= $ 20
3) $ 10 x 10= $ 100
4) $2000 x 1= $2000 Leather on the couch cannot be repaired
5) $ 796 x 1= $ 796 Couch will need to be replaced
6) $ 775 x 1= $ 775 Love seat will need to be replaced
7) $ 699 x 1= $ 699 MISSING chaise loungers (set of 4)
8) $ 250 MISSING Nintendo Wii
9) $ 230 MISSING Kodak digital camera
10) $ 300 MISSING Sony DVD camcorder
11) $ 228 x 1= $ 228 MISSING Haier 19” flat panel TV
$5678
Stu (Movex CEO),

Your customer service manager Molly Voth has stopped communicating with me, even though I have been patient and civil. My patience are nearing their end. I suggest you or your legal people contact me or I will be contacting them. In addition, I will contact the other two people whose stuff was damaged and or lost and see if they want to jump on board. Thanks

This was definitey the best moving experience I have ever had. I will definitely use Movex again and spread the word about our positive experience.

Dwight was such a great person! We were so pleased with his attitude and professionalism. He was friendly, prompt and available at all times. We hope that next time we move, he can help us again.

We could not have asked for more. This was the perfect moving experience. Space and price were fantastic.

Very rarely do you find one like this. They do what they say they are going to do and totally exceeded my expectations.

Our driver, James Dickerson, was the consummate professional. He kept us informed of his schedule throughout the move and helped us load and unload - never asking for a dime (we tipped him big though!).

The truck was top notch and had all of the stuff that we needed for our move from Missouri to California.

Fantastic service.

Louann Frazier

Thank you for a great job! Especially driver Ken Miller.

I hope I never have to move again, but if I do, Movex is the only way to go. All of my interaction with them was positive. The sales people were nice and not too pushy. They explained everything to me in detail on my first call.

The pricing was $300 less than it would have cost me to rent a Uhaul and I did not have to drive, which was awesome since I have two kids and two cats. As I mentioned before, Ken was a pro. He did what he said he was going to do and kept in touch with me through the whole process.

Good company. Good representatives. Good deal.

Thanks again Movex.

Abby W.

Please take the time to share your opinions.

Stu Suddath
CEO
Movex, Inc.
800-876-6839

I used Movex for my move from Las Vegas back home to Louisville. We've had a rough time the last few months and I needed to get back home after I lost my job. I could not afford a full service move and I did not want to have to drive a truck that far. Since Movex provides a driver it only made sense for me to use them.

On moving day the truck arrived. My driver Mike was fantastic. He called me the day before and kept in touch with me while my stuff was going across country. We loaded the truck in about 4 hours and having all of the equipment was a huge help. I can't say enough good things about Movex, and I have recommeded them to everyone I know who might be moving.

I am in the military and move every 18 months. A few years ago, I found Movex and have used them for my last three military moves. They provided me with weight tickets for reimbursement from the TMO and each time have given me a quality driver with the right equipment. I am moving with them for the fourth time in November of this year. I just saw this site when I was looking them up to request a price for my move and thought I would leave my 2 cents. This is a good company and you can count on them to do things right.

Generally a very good experience. Customer service was very friendly and helpful. The truck driver was a few hours late picking up the stuff, but not to any great inconvenience. Stuff was delivered in the middle of the delivery window (fifth day of the ten-day window) and was well-secured and only some dust and dirt from the road.

A word on Eagle movers: friendly customer service; did their job on the pickup end, though again, even later than the truck driver. On the delivery, however, they did not send anyone out. They have promised us a partial refund for this failure, though I haven't seen it yet (6 calendar days after request at this point).

Easy to use. Great customer service. Ontime trucks with the right equipment for us to move. It don't get any better than that. Kudos to Movex. Would definitely recommend using them.

I found Movex on Google and am I glad I did. I tried a self-move like this a couple of years ago and used ABF Upack. They were OK, but Movex was awesome. Not only were they about $400 cheaper, but they brought me a real moving van with all of the pads and ramps, etc. My driver was friendly and prompt. Customer service from Movex was off the charts. This was my best move ever and I would highly recommend them.

I have had two great experiences with this company. I moved 2 years ago from Ohio to California. Everything went great. I called and got to talk to the same rep from two years ago (impressive) and moved back to Ohio last month. Everything went exactly as planned. My driver was Wafeeq and he had a big moving van with Movex written on the side of it (the first time the truck was plain white).

Anyhow, nice job again guys.

Thanks,

Terrible customer service, bad value, broken items, nasty driver/dispatcher, can't say enough bad about this company.

Used Movex service 3x would not use any other service. The drivers have always been prompt and all of them and their expertise on how to load my items was the best. Excellent customer service everytime.

A ZERO WOULD BE TOO GENEROUS!

My friend and I just used Movex and had a nightmare moving experience. Movex totally misrepresents its services. We went with Movex because they said they owned and operated their own trucks and never took anything but household goods. The driver who showed up at our door was contracted from Generic and said he often took other kinds of freight than household goods. We were also told it would be no problem to get extra space if we needed it, which we ended up needing about an extra foot. The driver even told us at the beginning of the load that there was extra space. Half-way through the load, when it became clear we needed extra space, suddenly there was none to be had. Unfortunately, it was too late to call customer service at Movex to figure out what to do. (While Movex says it has after-hours service, it offers just a message line and no one calls you back. The driver was supposed to be there at 2 pm but showed up at 5 pm so we never had a chance to talk to customer service when problems came up.) We had already loaded the books and other items that would have been cheaper to ship, so we were stuck with about 18 boxes left over that had to go UPS and USPS for over $700, plus several odd-shaped and large items that weren't really shippable and had to be left behind. Had we gotten the extra one foot of space, we would only have had to pay about $180 and been saved a day and a half of stress and pain getting those boxes shipped. Movex's customer service solution was to pick up the extra freight for an mere $1000 on top of what we already paid them.

To add to the normal stress of loading a moving truck, our driver's 7 and 9-year-old children were with him and played in and around the truck the entire time we were loading and unloading. They took the dolly to play with while we still needed it, and ran up and down the ramps while we were moving in and out of the truck.

Another issue with the space on the truck, when Movex says the space is 8.5' by 9' and that there's a wall in between loads, that's not really true. The "walls" are 4' x 8' pieces of plywood that leave a 1' gap at the top of the load. We had planned to put small and thin things at the top of the load, but we couldn't use that space because our stuff would have fallen into someone else's stuff behind the wall. The walls are secured by bars that are about 3-4" thick that cut into the space, so the wall can't be used to make a nice, flat stack of boxes.

Our problems didn't end with the space on the truck. We were originally given an unload date of Monday, 6 July, but the driver called on Thursday, the 2nd to say he needed to unload a day early. We told Movex we couldn't physically be there since we had 2400 miles to drive, plus we wouldn't have any moving help, but Movex wouldn't budge. The driver threatened to just dump our stuff. Having to drive 2400 miles in barely three days and then unload a truck was a nightmare.


If we had it to do over again, we would NEVER use Movex.

Man What a Nightmare Movex set me up for!!! First, they sent me a driver that didn't even work for them and I wasn't told ,until the day he was standing in my driveway. He was also dirty in appearance and smelled bad, always late to every destination stop and arrived on Easter Sunday and expected us to unload on that day, when we couldn't find any help. Unfortunately, while I was running an arrand, an open box, which was full of all my bank statements, credit card bills and numbers, social security card, blank unused checks and all other important papers, were loaded onto the moving truck, instead of my personal vehicle. The driver proceeded to stay in the San Diego area for a few days, writing himself free monies via my checking account to a grocery store down the street from my house, Sears, Kohl's, Alberston's, Safeway, Macy's,Food 4 Less, Stater Bros, Walgreen's, Kroger's, and last but not least PetSmart (he had an Akita Dog in the cab of his truck). This transpired as I was driving for four days across the country from San Diego to Alabama then on to our final destination Lawrenceville, Ga., He wrote checks in each three locations and Movex and Broadway Express won't do anything about it!! I filed a police report, cancelled my checking account, reported it to all Credit Bureaus, since he tired to increase limits on my Sear's Credit Card. Only Gods knows what else this, "First Class Fraudulent Felone" will do next. And Futhermore, there is nothing I can do to convict this crimial.
Lastly, I could file a small claims court case against him but even if I won collecting could be difficultt. Stay as far away as possible from Movex and/or Broadway Express and Joseph A. Binkley C/0 Broadway Express, Griffin Trucking, Inc., 1901-A Evergreen Drive, Effingham, IL 62401 Cell: 217-347-5900 Cell 219-210-9227 Bus.

Movex provided us great service and were cheap. Adam was our rep and did a very nice job explaining what they did. Truck arrived and was as explained. I would recommend them!

we were told that our stuff wouldn't be touched but when our stuff reached the destination, everything had been moved and most of the furniture was damaged. So much of our furniture had been damaged that we had to replace it anyway. I wouldn't recommend Movex to anyone.

I'd give it zero stars if it was possible. We reserved a truck weeks in advance, signed the contract and paid them the full amount for service. We needed the truck on a Monday but changed our plans because we were told they'd have one available on Tuesday. (annoying, but workable) 2 days before the truck was due to arrive we receive a call that there would be NO trucks available until the following Thursday. In the contract it was stated that we were entitled to our money back, but Movex continued with their delays and foot-dragging. We got the money back just in time to pay off the U-Haul contract we ended up with. I should have known better when my first alarms started going off. There are a series of people and dates they want you to adhere to, involving connecting with the drivers on 'their time.' The actual company doesn't seem to do anything but give you a driver's name and number and they don't even seem to be able to handle that.