My experience with King Van lines is very similar to all the people who had negative experiences. Don’t believe Max or whoever your contact is with King Van LInes! They will be your best friend when they are trying to get your business, but after you pay if there are any complaints or concerns they won’t answer your calls. Kings Van lines is a broker and even though I thought they were moving my furniture, it turned out to be Meyers Moving. The driver for Meyers was intimidating and obnoxious. They moved my furniture from El Paso TX to Oregon City Oregon. They arrived at 4:00 P.M. which was too late to do much anyway and then determined they couldn’t pull the 18 wheeler into my drive. I had to pay another $1,100.00 so they could transfer my furniture into a smaller truck and come back. This was on a Sunday. I have no idea what they did on Monday. Tuesday, they arrived at my home at 1:30 P.M. which did not give them enough time to unload take the truck back load it up again, bring it to my house and unload the second load with any kind of care. Although for what I paid, you would have thought they could have got 2 trucks. Everything was rush, rush, rush. At 7:00 P.M. I was told I had to initial that everything was unloaded, because the driver had to go get his truck before it was locked in the rental truck place. I didn’t have a chance to check anything. When I asked about putting the shelves in my hutch and display cases, I was told I would want to do that myself especially since the driver needed to go! I was told to initial that the inventory was there and exhausted from dealing with the driver’s attitude I signed. After they left, I found a large triangle of smoked glass from my dinning room table lying in the driveway. I found the rest of the glass out of the wrapping leaning against a wall. They knew they broke it, but never said a word. I also found all the packaging and shrink wrap in a huge pile on the side of my driveway. I paid $10,000.00 for the move and then the extra $1,100.00. I certainly didn’t get the service I paid for and no attempt has been made to address my complaints. I will now have to hire some one to clean up the mess, help me assemble my shelves and then see if I can replace the glass they broke.

We have moved 8 times and King Van Lines (KVL) was by far the WORST MOVING COMPANY that we have ever used. They were DISHONEST, UNRELIABLE, UNPROFESSIONAL, AND MADE PROMISES THAT THEY DID NOT LIVE UP TO. THEY ALSO NEVER COMPENSATED US FOR LOSSES INCURRED THAT WERE THEIR FAULT. When we originally contacted KVL they were helpful, pleasant, and made many promises. They sounded sincere and were available around the clock for our questions. When moving day came around KVL arrived in the early evening to begin packing us, as opposed to early morning. They were therefore unable to complete packing us up in one day, and had to return the next day. KVL packed up our belongings. Aside from coming late, and breaking an arm on our treadmill and claiming that they found it that way, we had no other complaint with them initially. KVL's protocol is to move people's belongings to their base in Californa, and then move it to where people are moving - their destination. When KVL was supposed to move our things from California to Baltimore, they contracted out the job. The job was given to one self-proclaimed 'professional' mover who was Russian. He told us that his team consisted of 3 other Russian students who were in America for the summer and needed extra money. The following issues occurred: 1. KVL contracted the job out without our permission or knowledge. 2. The people to whom they contracted the job were not professionals, and refused to stand behind the promises that were made by KVL. According to the Russian movers who brought our things to Baltimore, they were not KVL and were therefore not responsible to fulfill any part of our contract with KVL. We called KVL repeatedly over the course of moving day. They were unavailable for most of our phone calls, and when we did reach them, they claimed there was nothing that they could do. 3. The movers in Baltimore refused to take off/put back on doors from our appliances (fridge, freezer etc.) as well as the doors in the house so that things would fit. The one 'professional' mover at one point said, "I have good news for me, and bad news for you. Your freezer won't fit down the stairs, and so it is staying right here (in the middle of the living room)." We spent the day trying to deal with rude, nasty, obnoxious movers; as well as taking doors off & putting them back on appliances and rooms. After we removed the freezer doors, and the door going down to the steps it fit downstairs and the movers were furious at having to take it down. They spent much of the day cursing in Russian, and were very unpleasant to deal with. 4. The Baltimore movers made a hole in a wall in a bedroom when moving in beds. They put a box in front of the hole, and we did not discover it until after the next day. KVL denied any culpability for this, saying that if there was a hole, they did not make it. 5. In Seattle, KVL assured us that any furniture they disassemble will be reassembled by them at our destination. The Baltimore movers refused to assemble beds/furniture. Their excuse-"We are not KVL, and we do not do that!" We tried assembling some of the beds ourselves. When we attempted to assemble the bunkbed KVL had not brought all of the pieces to Baltimore. The mover said that it was not his fault. He brought everything given to him by KVL, and it was their fault for not packing us properly. We subsequently discovered there were pieces missing from an expensive clothing rack (rendered unusable because of the missing pieces) as well as from other miscellaneous pieces of furniture. When we called KVL they said that if some things were missing, it wasn't their fault as they had packed everything in the house. We had to buy the pieces that were missing from the bunk bed, and other miscellaneous furniture at our own expense. We had to pay someone to assemble the bunk beds with these new pieces. This all took time, and cost money. Added to this, we did not have enough beds in our house for at least a week. KVL refused to pay us for any of these expenses. 6. The Baltimore movers did not check off each box as it was brought in. We were so busy disassembling appliance doors, room doors, and assembling beds, that we were unable to check off the boxes ourselves. As a result, we could not be sure if we had all of our boxes. Before the Baltimore movers would leave our house, they bullied us into signing a piece of paper saying that we had in fact received all of our boxes. We were emotionally and physically drained, and we signed it so that they would leave. A week after we moved in, a woman left a message on our cell number saying that she had used KVL for her move to Pennsylvania, and 1 of our boxes had been delivered to her by mistake. We immediately called back and left her a message trying to identify the contents of the box. We both switched to local phone numbers soon after that. Unfortunately, the person never called us back, and to date we have been

Having King Van Lines move my belongings was a terrible mistake. The move began with them arriving 8 hours late, with no call. Then I did not hear from the company for weeks (even when I repeatedly called to check on the move) and finally a day before the drop off date, they told me it would take another week to two weeks to deliver my boxes and furniture (they already had my stuff for over 3 weeks). Finally, when the movers arrived, my couch was ruined (there were holes in the fabric and they lost a cushion), my boxes were smashed and torn, many of my fragile pieces were broken, and they lost a whole box of my stuff, never to be found. If you are considering using this company for your move, keep looking.

filed a claim for damage.  they have not paid after 120 days of submittal.  when we call there office to talk with abby the account, she is never there and does not return calls.  they told us up front they had their own trucks and were not freight forwarder.  not true, our furniture was dilevered bya different trucking co and they asked us to pay them cash rather accept the certfied check we had made out to King van for the balance.  the other tucking co. accepted the certfied check to king--recultantly.  don't let the delivery co bully you--stand your ground and pay who you contracted with only.

I used king vanlines for my mothers move and I am very satisfied with the job they did. My mom needed help with packing and the guys did an awsome job. They were really kind and patient with all her needs. She had no broken items!!!
I will use them soon for my move as well in June!

I used King Van Lines from Sacramento, CA branch twice already and I am very satisfied with everything. I will definitely use them again and will recommend them to everyone that is moving. There was another Kings from Los Angeles that was trying to contact me and I almost went with them for the first move. I am thanking my rep Valery for clarifying everything to me.
Regards,
Mandy K.

Is King van lines same as Kings movers & storage?  I had very very terrilbe experience about Kings movers & storage where is in CA.   This co. damaged  and lost a lot of  our stuff without compensation.  Even BBB couldn't make them to compansate us.  I wanted to kill myself for dealing with this co.  Go to check BBB wetsite for moving co.

WARNING...DO NOT USE THIS COMPANY, YOU WILL BE SORRY YOU DID. THEY ARE TOTALLY INEPT AND DO NOT DELIVER WHAT THEY PROMISE.