Luminess Airbrush Makeup

THE TRUTH ABOUT LUMINESS: THE GOOD, THE BAD AND THE UGLY.(as of July 11th, 2012) I am a huge airbrush fan and a professional user of different brands. I have bought 4 different Luminess kit to try, keep, review and give away, so the following aims to be the most comprehensive, honest and unbiased review you'll ever read about this company. I also use other brands (Dinair, Kett), and will review them as well later. LET'S START WITH THE GOOD: -Luminess has improved a lot as a company over the last few years. Their Facebook page is wonderful and very helpful, however as many rightly remark you shouldn't have to go to Facebook to get assistance on a product. The CUSTOMER SERVICE is a bit more of a hit and miss, but there are many positive reports of agents going out of their way to send replacements and be helpful. -The COMPRESSOR is quite poweful and works very well both with one speed and with 3. -Their new Technique STYLUS (that is the actual airbrush gun, for the uninitiated) is ... Read more

I ordered luminess air thinking it would be great it took 10days to receive it I got the platinum package which I was not satisfied with it the shades are way to dark for my skin I hated the way it felt on my skin I couldn't wait to wash it off plus there is a hidden fee of 69.99 supposively it's a security deposit which u can get back when u call customer service absolutely not recommendable don't not order it you won't be happy I can't wait to send it back and stick to my lancôme make up I look better with my Lancôme then with the airbrush

I bought this system and was so excited to try it I like some other people believed express shipping means " to receive quickly" wrong! 10 days later and the $19.99 fee for "express shipping lighter I received my system. When I opened it I did not receive the 4 different shades of foundation only two (the darkest two in the medium range) they also sent different colors than was advertised for the eye shadow, it's RED! I just figured I would email customer service and get it straightened out. Well several emails and 0 responses later I decided to just try it out to see how it worked even though the foundation was WAY to dark I thought it would be good practice for when I received the correct color. It probably would have been if my system worked correctly I got the 3 speed system with the new greater better 193% more accurate stylus THAT SPUTTERS & SPITS bursts of makeup! And that's only when it's actually spraying any makeup out at all! And to achieve actually getting it to spray the ... Read more

I ordered the system and my complaints are not about the product but the company. I was excited to get the system so I paid the $20 for rush delivery. Ten days is not rush delivery. But it finally got here and being eager, I opened ready to use. OMG they did not sent most of the foundation, was to be numbers 1 thru 4, I only got the dark color and still cannot use. In any complaints on the facebook page, they tell you to contact their wonderful customer service. Well first I emailed them, no response and then my daughter called for me as their customer service does not have convenient hours for working people. Well guess what, they have outsourced to India or some foreign country. She could not understand anything he said. But finally said would sent the right foundation. And now it is 2 weeks and not here. In the mean time I found a very good idea. Iwata is used by many makeup artists and they have been making all kinds of compressors for years. They have a 'Ninga' machin... Read more

here is my review: http://iseeamazing.blogspot.com/2012/05/luminess-air-review.html Foundation has always been a big deal for me. I had bad acne as a teenager and it left a lot of scarring. I have literally tried every type there is. Heavy cream foundation caused more acne and sweats off in the summer. More affordable drug store foundation accentuates the scars and does not cover at all. Mineral foundation doesn't cover well and makes me feel like I have cakey dirt on my face. What I've been using for the last few years is Estee Lauder double wear foundation. It is $35 and lasts about a month. It does have good coverage but it rubs off on everything and everyone. In the summer time it only stays on a couple of hours and looks gross and oily. After seeing the Luminess Air on GMA for only $89 with promotion code GMA50 on Good Morning America http://www.luminessair.com/gma I immediately ordered it! The regular price was $179. (I do not know when this will expire so get one soon if yo... Read more

Wish I would have read these reviews before I ordered this product! I too was ripped off on the fees that they charge and don't tell you about up front. I ordered the 29.95 (free trial ) + tanning upgrade. It ended up with 3 charges on the same day on my statement. They don't tell you that there is a "security" fee which they charged my account an additional $79.99. So for that "FREE" trial, it ends up with charges of $149.99, before I even recieved it. Now they tell me I can return it, minus the trial cost (thought it was free) of 29.99 + the return shipping.

I am so bumbed to read all these negative reviews; i was so excited to order this product after watching the advertisement on TV--- I will def. NOT order this product especially after reading the issues with customer service!

In the beginning I really loved the product, because it looks really nice compared to "normal" foundation. But the makeup feels very wet on the skin. I have to use a powder to get the dry feeling. It only work´s with foundation ,the eyeshadow is almost impossible to blend out. There´s to much product coming out. So now i have bought the Dinair system, and that´s perfect. Still love the airbrush makeup compared to "normal" makeup.

BE SURE TO GET THE NEW TECHNIQUE STYLUS! I am a somewhat experienced user of airbrush make up. I owned a luminess system before but like other people here, although I liked the make up, I found spraying evenly very difficult as the product tended to come out in big gusts rather than an even flow. Then I heard about the brand new Technique stylys with the 3 speed pro compressor, which promises to be 193% more precise than the standard stylus. I thought this was just another marketing slogan, but then I tried it and well, it is absolutely TRUE! The stylus has a different trigger system, operated by two different springs inside. This makes overspraying (the most common mistake in airbrush makeup) virtually impossible. It also does offer great control, and I was able to apply great eyeshadow on my first attempt. Unlike other brands, and I guess because the make up is thinner than other brands, it is also incredibly easy to maintain the stylus clean, and after several uses It never clogged... Read more

I'm sorry but I refuse to have any part with this company. Red flags galore! They purposly mislead you. They tell you that you get a 30 Day trial for a $29- $59 (depending on which kit you try) and then if you like it your first payment will begin after 30 days. Trust me...I read the fine print over several times before I purchased directly on their website. I chose the Professional Edition...39.95 for a 30 day trial. By the time they charge you for processing and handling and I added express shipping for $15 dollars...my total was $81.95. But I was so excited about the makeup... I decided to just go with it. After all, I have been a loyal Bare Minerals user for years.. I was willing to take the leap of faith....my skin care and makeup are very important to me. (everyone has their guilty pleasures..lol) The very next day Luminessair deducted an additional $59.99 from my bank account! Outraged and feeling taken advantage I emailed them asking them to contact me when their offices opene... Read more

The Luminess airbrushes was teriable! You do not get an even color because it tends to spray out speraticly. I wouldn't recomend it to anyone, unless you would like to look like you did as a child playing dressup.

don't waste your money. this product does not work.

I just ordered this product and the same thing as ive read with many other people, the make up blows out inconsistant and speratic :( tried calling and they give you ways of fixing it yourself and it does not work. i havent tried calling about sending it back yet and im scared too. Im sure ill get screwed with the money. grrrrr i wish i would have read these reviews before ordering this. cant really say anything about the make up itself becuase the spray gun itself just sucks. sad about it :( and to the people on here that comment that we just dont understand how to use it.... i even took a white clenex, and very steadily pulled the triggar half way back and kept it there aiming at the white clenex and nothing.... everynow and then a random spray. only time the make up comes out consistant is when you pull 3/4 of the way back and of course my face looked like a layered cake. It is not my own stupidity that this isnt working. very very dissapointed. now hopeing i dont get screwed with t... Read more

After only 6 uses the stylus stopped spraying. Contacted customer service and then sent me a video link on how to fix it myself. I told them that was unacceptable - I wanted a replacement. They tried to charge me 15.99 plus shipping for a replacement. Then they sent me the wrong stylus (received tanning stylus). I told them again I needed a replacement makeup stylus and then they tried to charge me for both the tanning and makeup stylus. After I returned the tanning stylus they indicated they would reimburse my shipping charges... still no reimbursement.. 2 months later. I would strongly discourage anyone from wasting your money on this product.

I tried the professional system. It was simply just OK and not worth $350. I returned the item after trying it for 2 weeks and they charged me $39.95 for restocking and $32 for shipping so I paid over $75 to just try the product for a short period of time. The website and commercials are misleading to think you can try and still get a full refund. I don't recommend it. Make up made me break out and it was frustrating to get through the customer support and refund process.

Luminess Pro system is really top quality - so much better than the Luminess Air! Any airbrush gun won't function properly without being cleaned... distilled water and back-bubbling technique is enough. Plus keep it in a cup of water so it soaks when you're not using it. The PSI of the compressor is strong enough to deal with anything and you can spray out any excess makeup. Best advice I can give is that if you're having trouble with customer service go speak to them directly via Facebook. I've seen a few people do it and they get a pretty instant response... don't be nasty though! :) Dinair has the best customer service... Luminess is improving. airbrushmakeupsalon.com

I really love my Luminess. I have had it for a while now and am so excited about their new Ultra foundation. I simply can not imagine using anything other than my Luminess. Last weekend, I traveled to Boston for some time off. After arriving I realized that I forgot to take my little luminess kit along. I thought that I was over reacting and just went and picked up bare minerals (what I use to use). Thought that I would be ok. HORRIBLE! I looked so bad, and then I got super depressed that I forgot my luminess back home in California.

Hi, I bought the product and I read all the fine print about returning the product If you are not happy with it. Believe me read before you buy!!! I of course have a hard time finding good coverage and also the right color. Im blond, green eyes etc. I returned the product exactly the way they tell you. What is not real clear is that they charge you what they call is a trial fee. Regardless if you purchase the product at full cost at 309, which I did, and your not trying it for 30 days. I ordered on the web, Maybe if you call, they tell you about this fee, I have no idea but the trial fee had no price listed by it. The trial fee is 39 along with you paying return shipping and handling. Bottom line is if you have any problems with buying make up etc in the past, ask yourself, 1. Can you afford to give away 39.00 for nothing? 2. Is it really worth your time in effort to go through every step that they expect you to take when you return it? I hope that you don't fall into this like I ... Read more

I did not read the reviews- my fault, but this product does not work!!! Does not dispense make up unless you pull all the way back then sputters and blotchy. I cleaned the entire brand name professional unit with no improvement. The foundation colors are even worst. I am a red head with what I have been told over the years is a medium light complextion- I had to use 6 even on the inside of my arm to see any color at all and took forever applying layers to cover a small red spot- takes 2 seconds with medium foundation for Bare Minreals. By the way does nothing to minimize fine wrinkles. I ordered professional PC-100 paid in full because web site said free shipping- wrong $30.75 charged for shipping/handling/Processing! $17.50 discount for paying in full. I paid a total of $323.20- unit cost 309.95. Called for RA# and asked how much I would get back, realize s/h/p lost cause- $252.50 total paid minuse s/h/p (ok) and 39.95 trial fee!!! So to get a $17.50 credit by paying in ful... Read more

I have a helpful suggestion to all of you that use this product. If you don't like the customer service that is offered with Luminess then go to Von Maur and purchase this product. Von Maur sells the make-up airbrush units for $179 and they include 4 foundation shades, moisturizer, bronzer, and a blush in one unit. The other good this is if you run out of any of those products you can go into their store and purchase the products right there! If you are not able to get into the store they will ship it for free to you and also if they don't have your shade right there in the store they will call another store and have it shipped to your home still for free! Their free shipping is only available in the United States. Don't hassle with horrible customer service anymore or your card being over charged, go to Von Maur where they are #1 in customer service! They also sell the tanning airbrush units and the refills! The consultants can sit you down and show you how to use the Luminess un... Read more

I love my Luminess Air! I have really bad acne scars almost all of my life I am 35. I have tried mineral make up and it never covered like my airbrush. I have had it for about a year now. My pictures for my 35th birthday were flawless. It feels like you have nothing on. I recently had a baby and I can use my luminess and it doesn't rub off on my baby's clothes which I love the mineral make up always did because I had to use so much of it to partially cover my dark acne scars and large pores. I am a young woman of color from the carribean and just mixing Numbers like 6 to cover and 8 to blend gives me a flawless finish. I have really oily skin but using the Matte foundation really keeps down shine even on the hottest days. I don't know how I ever lived without this product before! Sometime when people see me they think the acne scars have gone away they have no idea that it is my make up! I would highly recommend this to any one who wants to enhance their beauty, and look flawless. It g... Read more

I love the Luminess Airbrush System. I have cystic hormonal acne. Never had this stuff growing up, but the airbrush makeup covers all that up better than any other product out there. Plus it is water based, so it does not block my pores. Can't get any better and it is worth the price. Thanks, Luminess Airbrush Systems

I love the Luminess Airbrush...The problem I have is I ordered eyeshadow and click powder. I am so disappointed. I couldn't wait to try the eye shadow. On there site it looked like it was a light champain and pretty brown color. When I received it, it was dark blue and orange-red brown. HORRIBLE. I would never where these colors. The powder clicker exploded in shipping and was all over. When I opened it, it flew everywhere and made a mess. I tried contacting Luminess to tell them and ask for replacement and different color eyeshadow. I would finally get through could bearly hear them and as soon as I started with my problem I was disconnedted. HMMMMM...wonder why that was. It did not happen only once but 4 times. I tried contacting them through email 4 times and never got a response. The Airbrush is Great but the customer service is HORRIBLE. I only spent $50 on the makeup that has now gone to waist. I will only buy the makeup I need for this from Ulta that way if there ... Read more

love it love it love it!!! the best thing they invented since the wheel. i love mine so much can' get enough of it. So i jioned there sister company(stream cosmetics))and started selling them!! I have no trouble with mine you just got to make sure you keep it clean. so for the women who said she just got air and clumps all you have to do is clean it only takes a couple second!!! just like any thing else if you don't keep it clean and take care of it, it is'nt gonna to work right. I give it a ten!!!! it goes on fast smooth and is easy to take care of. i love the selection of colors and I'm always getting on my makeup.How good it looks and they can't even tell i have foundation on!!!! there is'nt nothing i don't like about it except it' so fast that i can't spend enough time with it so i make excuses to my finaccee' that i gotta to practice with it so i can sell more. i don't think he belives but oh well lol thank you luminessair for this wonderful product I love it brendaright463@gm... Read more

I love airbrush makeup, it last longer than my mineral makeup and my face breaks out less, compared to others i've tried. I get alot of complements on my looks, i'm really excited to try more products from luminess. the best part about the makeup is once it's on it really doesnt feel like your wearing it and never feels like it's running down your face, i had ran out of my airbrush foundation and while waiting for it to come in, i wore my old mineral makeup, it was so upsetting how it didn't cover all my scares and acne and kept having to reapply, but with luminess i don't need to...:) chassity

I Love Luminess Air! I am a Bridal Airbrush Makeup Artist, and they are the only brand that I will use. :) Lasts forever, and gives a flawless radiant glow. www.artistryhd.com

I happened to win my system a couple months back. It came with the tanning kit too. I have to say I thought I'd look like a clown trying to airbrush my own makeup but honestly after a couple of tries I feel 100% comfortable doing airbrush. I actually believe that my makeup application looks WAY better now. I have contouring that I could never really do with a blush brush. The stylus does need to be cleaned alot - but really it means keeping a q-tip out to wipe down the stylus between color changes. I clean between EVERY color change to assure nothing gets clumpy on the needle tip. Its just normal maintenance that takes seconds to do. I actually pull the needle and screw out every week now to wipe it down and make sure there is no gunk hidden anywhere. The makeup has not broken me out and they have a good selection of colors. Im in between colors so I just mix two together. I'm very suprized by the other reviews I read here because Ive done nothing but tell everyone how amazin... Read more

I bought the everyday system after my friend referred me to this brand. At first I was a little skeptical, just because it was an investment right off the bat. Then I realized I easily spend the same amount of money of regular makeup so I decided to make the purchase. Lets just say, it was SO worth it! This is why she's my best friend! I've always suffered from mild to severe acne and my old MAC makeup would always feel so heavy and further clog my pores - but that's what I had to deal with in order to cover it up! After using Luminess I was amazed at how easily the product covered my face and I barely used any foundation! Definitely read the manual - they're right, less is MORE! Totally love this product and I highly recommend it to anyone who suffers from acne or any other skin issues.

I wish I had read the reviews before I purchased this four months ago. It worked well for about six weeks and now the stylus lever breaks frequently, the tip clumps, frequently it blows air, but not make-up. When I tried to exchange it because it is under warranty for a year, I have to pay more than $20! Ridiculous when the product is defective. RUN, DON'T WALK AWAY from Luminess!

Thank you so much ladies for your reviews. BIG HELP... Im up early because my husband goes to work early in the morning for pt. Im watching the informercials and I saw Luminess Air. I Love to try new things. But thank gosh I read the reviews because it sounds like another company who is trying to rip off people in this world for money. If you ladies love make-up, Im a make-up artist and I use MAC. I have acne and MAC actually makes it better. MAC make-up is alittle expensive but it works extremely well. The brushes, foundation, cover up, and the powder work extremely nice. Also, if you ladies cannot find an eyeliner that does not want to stay on the whole day or runs. I also suggest "Makeup for Proffessionals" liquid eyeliner. I usually get waterproof, only because if your sweating or whatever the case may be it last. And its easily able to wash off. After I wash my face off I use hydrocortisone cream 1%. Not the ointment but the cream and it helps clear up acne too. But hopefully this... Read more

I ordered the 30 day trial and have tried the product. I'm now in the process of returning it. 1st the $29.95 30 day trial actually cost me $107.92 + the cost of shipping it back to them. It took two 30 minute phone calls to place the order and then my credit card was charged an extra $10.00 to upgrade to the 3 speed compressor, $17.50 for express shipping, $62.18 for eyeshadow and eyeliner. I only ordered the 30 day trial...all of the extras were discussed at length and were pushed during the order process, but I never ordered them. Once I received the product it certainly wasn't in an express shipping timeframe. Although quite simple to use...the instructions and the video are lame and of poor instuctional quality. They charged me for a 3 speed unit and I have no idea what the 3 speeds are for. There's NO information about it...not on the video, not in the booklet...WHAT??? What kind of business does that sort of thing. Oh and the $62.18 I was charged for eyeshadow and eyeliner ... ... Read more

I was so excited to try my Lumiess Air when I got it in the mail. I tried it out as soon as possible and was amazed at how well it covered my acne. After just a week of using it, my skin had completely cleared up and my acne was gone. I couldnt believe it since I have tried every acne product out there with no results, when come to find out it was my old make up that was causing it. Unfortunately because they only sent small sample sizes of the foundation, I ran out of my color (and having such fair skin none of the other sample colors even remotely matched my skin tone) so I had to return to using my old makeup until my new bottles arrived in the mail. After one day of using my old makeup, I woke up the next morning and my face had broken out all over. So disappointing. I cannot wait to get back to using the best makeup EVER!!!

Zero to 1 Stars=20 I bought the platinum series about 2 years ago, followed the application instructions as well as the cleaning/care instructions. The stylus would spit out an uneven flow no matter how many times I adjusted it, cleaned it, and switching the air flow level on the mini compressor. The foundation never matched my skin tone no matter if I mixed shades, DID NOT COVER MY MALASMA SPOTS, make up coverage was VERY POOR, I tried apply several light layers only to end up on my facial towel and down the drain from washing it off out of frustration. This product is not good for combination/oily T-Zone skin. Make up is the worse I have tried, returned to using mineral make up and brushes. The =E2=80=9CMake Up Club=E2=80=9D is a scam, over priced, never had the color of blush I wanted to try, because the provided in the kit was way to pink for my skin color. I have contacted the customer service regarding charges, would get the double talk, never received a straight forward truthfu... Read more

Absolutely wonderful to airbrush. I was a bit mixed to try airbrush since I heard so many great things about on TV. Not to mention, I thought that airbrushing everyday would be a hassle. Learning so use it, getting the hang of it. Plus, the reviews on-line are either good or bad. Needless to say, I went for it. We were throwing a big 16 birthday for my daughter and I said to my self that I was going to use this as an excuse to get a Luminess. Well, all I can say is that I simply can not step out of the house without Luminessing my self! The product works wonders on my skin. At first, I was a bit surprised to see the kit as I thought that it was going to be big and bulky. The kit is actually very cute. It comes with a lovely makeup bag, the airbrush box and the makeup sprayer. The bag also comes with a bunch of fun things like the summer bronzer and the Ultra Fab make me glow glow. It took me 5 minutes to pick up how to airbrush. Not bad since I still can not do my eyesh... Read more

I just got this product for xmas. At first I was skeptical and thought it would take too long to do and I'm always in a rush. but I tried it out AFTER WATCHING THE DVD. The first time I did it I followed step by step how it was done on the dvd and I didnt like it. It was too heavy and dark. But after redoing it and applying just as much as I felt I needed it looked much better. I've probably used it about 4 times now and every time it looks better and I get done more quickly. I definitely believe that you have to learn how to apply the makeup how you feel most comfortable. Everyone's skin is different and so are their blemishes. Also just like the dvd says DO NOT PULL ALL THE WAY ON THE LEVER. It will come out to heavy and wet. This is how I use it step by step: First I evenly apply the primer/foundation about 5 drops all over my face. Then I lightly apply the luminous something (I cant remember what is called but it looks white) to all of my blemishes, around my nose and dark circles... Read more

LUMINESS AIR IS THE WORST POSSIBLE THING i HAVE EVER BOUGHT! i got this for xmas last year has not worked properly ever. All they want to do is get you to fix it yourself. THEY HAVE THE WORST POSSIBLE CUSTOMER SERVICE EVERRRRRRRR! I would not recommend this product to anyone........I am happier with my other makeup!

1 stars The worse makeup I've ever tried. I'm 20 years old (no acne, very clear natural skin), and this product doesn't even work for healthy skin. My roommate tried it out, and she broke out into hives. Don't buy this! Better to spend the money on high end makeup at Sephora! Or try Bare Minerals or MAC!

Wow, I almost fell sucker to the infomercial. I decided to check it out first and see customer reviews. I'm so glad I did! I will not be buying this product! Thanks to all who took the time to give the rest of us a head's up! Women, we have to stick together against the capitalist pigs that will tell you anything to get your money.

this is very sad. There is actually a representative on here that wishes to work with any of you ladies who have concerns that they wish to express about the machine. still you are too ignorant to even consider her offer. you are saying that you blew two hundred dollars on the machine yet you do not wish to accept help. clearly you are using it incorrectly because there are women on here saying that the product worked just fine for them. statics actually tell us that when a product such as this one, or any make up product for that matter, is purchased more women will use it incorrectly than correctly. half of you ladies on here not only can't use this airbrush product, you can't use a sponge or brush period. 75% of women walk around with their make up improperly applied anyway without airbrushing. what makes you think you can use something so complex if you are unable to work with the "stone age technology"? i found this forum very unhelpful. by the way, usually in order to be able to ... Read more

I saw the infomercial for the first time yesterday. Being a skeptic I thought I would go online to see if I could find a webpage like this one. I read through most of the comments. It seems there are more negative customers with this product, not to mention trying to get a credit back. Thank you all for advising others of your experience. I always tells other...'Do your homework'. I just did. This is not a product I will order. Thanks again!

I was not sure about Luminess Air when I first saw the TV show about airbrush makeup. The Luminess Air concept looked really interesting and different. But I really wanted to try Luminess before I bought it. And recently, I had a chance to try Luminess at ULTA here in Charlotte, NC and was literally blown-away! Like anything new, it does have a slight learning curve. The gal at the ulta store showed me how to use Luminess and answered all of my questions. What got me was when I saw half of my face with Luminess and the other half with my pressed powder. There really is a difference in the way you look. I love Luminess and hope that everyone finds this review helpful.

One bit of advise: Apply the makeup at the lightest possible setting for the most flawless finish. Many of the below entries seem to represent gals who may have not achieved the desired result in using her Luminess airbrush. Go light and you will be surprised at how you achieve the most translucent glowing finish on your skin. Now, I do have one bone to pick with Luminess Air: When can are they going to come out with a new carrying case as the silver carrying bag is a bit too small. I need something bigger to fit all of my items when I am traveling!! The makeup really is the best that I have ever used for my skin. If you are 15 and already have flawless skin then enjoy your youth but if you are 50+ like me then Luminess is a must, especially if fighting the look of mother nature without looking like you use pan cake makeup.

I have hated my skin for as long as I can remember. Every since I was about 15 years old, I have had one problem area which constantly breaks out on my cheek. This area never seems to heal completely and even though I am now 34 years old, I still suffer from acne here. Because of this, I've had to resort to caking foundation and powder on my face for all of my adult life, which stinks! It never seems to look natural and if I begin to sweat or if I accidentally brush up against my cheek, my makeup rubs off and my skin looks horrible again. Professional makeup artists swear by the airbrush method of application for so many reasons and Luminess Air has actually made several systems available for home use. So when I had the chance to review the iLuminess BC-100 Airbrush Cosmetics System, I couldn't say no. Could this be the solution I've been searching for all my life? CHECK OUT MY UNEDITED BEFORE AND AFTER PHOTOS AND SEE FOR YOURSELF! (http://www.mommylivingthelifeofriley.com/2010... Read more

I bought the system about 3 weeks ago...the delivery was really fast and so far so good! My make-up looks great and I have gotten so many compliments! I cant wait to try the other products they offer...oh and I have only spoken to customer service once but the girl I talked to was really sweet!!!

5 stars I love my Luminess air pro.It shipped super fast, but I do live I. Texas, where. They are located. It looks amazing the customer service is excellent, I don't know what the other raters are talking about . It is definitely worth it. Sent from my iPod.

I have left this comment on the Luminess Air facebook page and numerous websites and have sent it to the company email. I had read many negative reviews but had decided to give your company the benefit of the doubt and form my own opinion. I am extremely disappointed in the customer service that your company provides. I had ordered the pro system and paid extra money for rush shipping and insurance just so I could insure I would get my package in time for my event and I haven't received any tracking or even any updated information. Your company wasted no time deducting the money from my account but you sure are dragging your feet with a response to my emails inquiring about this issue. I am so disappointed and I highly doubt I would recommend this to anyone simply because of the lack of customer service. I will continue to post this comment anywhere and everywhere that mentions Luminess Air until my problem is solved.

WOW, sure glad I visited this site before buying this product. I have absolutely no desire to deal with another incompatent company.

Thank you so much for all those that have posted reviews. I just saw an infomercial on TV and was about to order it. Luckily I decided to search for reviews and found out the truth. I will be sticking to Bare Minerals and will save my money. Thank you all.

I bought my Luminess airbrush system on eBay , and I've been totally happy with it ! I'm age 67, I've used so many foundations in my life and I truly love this one. The trick is to read the instructions, WATCH the video, and experiment with shades. As for the ordering from the mfg'r, I can't speak for that because I didn't buy it that way. Find a shade that works for you, be sure and clean the nozzle every time and you'll have good results.

DO NOT BUY THIS PRODUCT...it doesn't work and they know it! I purchased this product and because it was over 30 days I did not get my money back at all. The first set did not work so they sent me a second for a cost of around $29 to me. That set did not work so I returned it. After complaining they agree to send me a third set. Guess what??? The third airbrush DID NOT WORK...this was AFTER getting help on ALL THREE over the phone by their staff - trying to see if it was something I was doing. One of their staff said something along the lines of "Oh yes...we've been getting several calls about the brush not working the way you're describing". I am so humiliated and embarrassed that I spent over $200 on this product and it all went down the toilet...along with some of my tears. I do NOT buy the Relations persons willingness to help. They do not care at all! The only thing I can do now is try to help my fellow sisters and strongly encourage you NOT to purchase this faulty produc... Read more